Privacy Policy

Last Updated: 01/11/23

1. Introduction
Dorothy Lyons Nutrition ("we," "our," or "us") is committed to protecting your privacy and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. This privacy policy outlines how we collect, use, disclose, and protect your personal information.

2. Collection of Personal Information
We may collect personal information about you, including but not limited to:
- Name
- Contact Information (email address, phone number, address)
- Health Information
- Dietary Preferences
- Medical History
- Payment Information
We collect this information through various means, including online forms, emails, and phone calls. We collect personal information only with your informed consent and as required for the purposes outlined in this policy.

3. Use of Personal Information
We may use your personal information for the following purposes:
- Providing dietetic services and advice
- Scheduling appointments
- Billing and payment processing
- Responding to inquiries and communication
- Compliance with regulatory and legal requirements
- Improving our services

4. Disclosure of Personal Information
We may disclose your personal information to:
- Authorized employees and contractors who need the information to provide services
- Third-party service providers for specific functions (e.g., payment processing)
- Legal authorities when required by law or for the protection of our rights
- As required by regulatory bodies for professional practice and accountability

5. Consent
By providing your personal information to us, you consent to its collection, use, and disclosure in accordance with this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at dorothylyonsRD@gmail.com

6. Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure technologies and procedures to safeguard your data.

7. Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and as required by applicable laws.

8. Access and Correction
You have the right to access and correct your personal information in our possession. To do so, please contact us at dorothylyonsRD@gmail.com

9. Complaints
If you have concerns about the way we handle your personal information, please contact us at dorothylyonsRD@gmail.com. We will investigate and respond to your concerns.

10. Changes to Privacy Policy
We may update this privacy policy as needed. The most recent version will be posted on our website with the "Last Updated" date.

11. Contact Us
If you have any questions or concerns regarding this privacy policy or our data practices, please contact us at dorothylyonsRD@gmail.com

By using our services, you acknowledge that you have read and understood this privacy policy and agree to its terms and conditions.